02 October, 2019
HOW TO CANCEL YOUR ENERGY CONTRACTS BEFORE MOVING
If you are going to move to Barcelona, you need to know how to cancel your energy contracts. Failure to do so could allow companies to keep charging your previous address. At Casamona we are here to help, so here are some tips and recommendations so that you do not have this problem with your energy contract.
START THE PROCESS WITH CUSTOMER SERVICE
When you decide to move to another city, you need to go through a series of processes. It is important to know if you already have electricity, otherwise it will be your responsibility to organise. If the building has electricity, you only need to change the ownership of the contract. If not, you will need to change the tariff or contract to what you prefer.
COMPARING ONLINE TARIFFS
You can search online to compare options and find out what suits you best. Do not hesitate to contact the companies to learn more about offers and promotions. To find out the tariff rates for Endesa, the largest Spanish energy company, you can call their helpline or visit one of their offices. The same applies for most energy companies. You can also use the customer service line for free for any other queries or questions you may have. Good customer service is also key to choosing the right company, so they can help you throughout.
DONT FORGET TO CANCEL YOUR ELECTRICITY
It is also important that you do not forget to cancel your energy provider in your old residence.
CHANGING THE OWNER OF THE ENERGY CONTRACT
If you are selling or renting a house, the new tenant must take over the energy contract, acting as owner. It is a very simple process which you can start by contacting service of the marketer by phone or even online, using your customers account on the company website.
Using this method, you can change the dates yourself quickly and easily. However, if you decide to go into the office or change it by phone, you must get the appropriate documents from the tenant to make these changes.
DISCONTINUING THE ELECTRICITY SUPPLY
If you are the owner of the house and you know the house will not be occupied for a long period of time, you can choose to cancel your energy contracts. However, if you chose to cancel the contracts before they finish, you must pay the bills until the closing date of the last billing period since you requested the cancellation. If you want to know more about cancelling energy contracts, take a look at this article.
This applies to all contracted arrangements you had with your old home. Like your telecommunication suppliers, which you would also have to cancel. For more about this process, we recommend this article with more information about how to finalise your telephone and internet contract.
You can find more useful articles about moving to Barcelona on our website!